All Product Received, Shipping Will Begin Soon
over 2 years ago
– Wed, Nov 24, 2021 at 10:10:45 PM
Short version: fulfillment will begin in the next two to three weeks!
Longer version: there was a miscommunication with our shipping company, but it ended up being in our favor. Essentially, while we thought that games were still stuck waiting to get out of the Port of Long Beach, they actually left Long Beach, but that information didn't make it back to us. So you can imagine our surprise late last week when the games just showed up at our warehouse!
We have asked all of our regional shipping partners to begin shipping at their earliest opportunity. Those shipping partners have given us various start date estimates in the next two to three weeks. So, things are looking up!
We will provide tracking info to you via BackerKit when we have it. However, some of you have already pointed out in the comments that you have backed Kickstarter campaigns where you get tracking information after receiving your game. That is a possibility for this campaign, as well. Although it is a bit facepalm-inducing, we don't consider it too big a deal. In fact, when that happens, it simply means that shipment of your package went super smoothly.
Here's a bit more explanation on that point: different shipping houses have different policies about when they send tracking info to us. A common policy is for them to send tracking numbers after all packages have shipped. On larger projects, however, sending out all the packages can take several days. This is generally the cause of the "package before tracking number" situation. From a practical standpoint, the main purpose of tracking info is so that you (and we) can deal with problems, and we can still do that even if the shipping partner gives us tracking info after the first of the packages have arrived. So if you happen to get a package before getting a tracking number, we hope that you can treat it as the happy circumstance that it is rather than evidence that SlugFest doesn't know what they're doing. :-)
With a project this large, there will inevitably be a few issues such as lost shipments, damaged packages, wrong addresses, etc. If you get a package from us and there's something wrong with it, please contact us at [email protected].
If you don't receive a game from us and you're getting nervous, please be patient! We need to give the various mail services time to work their magic, and they are VERY busy right now! A few weeks after shipping starts we will post an update saying "if you still don't have a game, contact us". Before that, please sit tight. If you don't have a game, it could still be on its way.
Once again, thanks so much for your patience as we've dealt with the Brave New World of manufacturing and freight. Enjoy your games!
Not Much To Report, Except Extra Life
over 2 years ago
– Sat, Nov 13, 2021 at 09:22:49 AM
Hi, folks. As you may have seen in our comments on the last update, we were waiting to get more detailed info about the status of your games than "things are moving a bit". Unfortunately, we still don't have much more information than that.
Here's what we know: the games are now on land at the port of Long Beach, and are no longer on a ship. Our shipping company is trying to get the stuff out of the port and put it onto a truck for the next leg of its journey.
So, the status is still up in the air. Yes, progress is happening, but we do not yet have an estimated ship date. Thanks again for your patience.
In better news, please join us tomorrow (Sat, Nov 13) on Twitch, where we'll be streaming from noon to 4 PM Pacific time to raise money for Children's Miracle Network Hospitals through Extra Life! Watch us game, give money to a great cause and get promo cards and other cool stuff! This fundraiser will feature our newest prize card, Bitecoin!
Come have a good time with us and help us forget about supply chain issues for a little while!
Extra Life Stream Saturday, Nov 13th
over 2 years ago
– Tue, Nov 09, 2021 at 07:31:33 AM
We’re teaming up with Extra Life to raise funds for Children’s Miracle Network Hospitals on Saturday, Nov 13th from Noon until 4pm Pacific!
Extra Life is an organization you may already know about that unites thousands of players around the world to host fundraising and gaming marathons in support of their local children’s hospitals.
You can find out more about Extra Life here! https://www.extra-life.org/
We’ve been inspired by years of fans like you working with us to raise funds in support of Extra Life. So many members of the board gaming community step up with great creativity, drive and generosity to support the charities they love the most, and we’re joining them once more!
Next weekend on November 13th, from Noon until 4pm Pacific, we’ll be livestreaming on Twitch to drive donations to Extra Life! We’ll also be giving away copies of the new Bitecoin promo card and raffling other, to-be-revealed prizes.
We’ll be playing games, chatting with guests, answering questions, and telling a few ripping yarns about the history of SlugFest Games, so join in on the fun!
See you there at https://www.twitch.tv/slugfestgames !
(If you can't watch the stream, you'll still be able to find links to our fundraiser details on our Twitch channel and our webpage!)
Tales from The Red Dragon Inn: 48 Hours Left!
over 2 years ago
– Wed, Oct 27, 2021 at 12:49:21 AM
Hi again, folks. Although we have nothing new to report about shipping your games, we thought we should post here to remind you that there's just over 48 hours left on our latest Kickstarter campaign, Tales from The Red Dragon Inn. For you Red Dragon Inn fans, this is a game you don't want to miss!
Find out what our adventurer heroes do when they aren't getting drunk in the tavern! This 1-4 player cooperative dungeon crawl board game features exciting combat and a fun story set in the RDI world. Back today before the campaigns ends!
Ever So Slight Progress
over 2 years ago
– Thu, Oct 21, 2021 at 02:02:53 AM
Hi, folks. Just a quick update on the port situation. You're probably all totally sick of having to care about the gory details of port logistics, but here we go: the ship with your games has now docked, but is waiting to be unloaded, and the port is not providing a time estimate for this.
If you've ever been to a big convention like Gen Con, you may have an idea of what this is like: you wait in a line to get your badge, then you wait in another line to get into the hall, then you wait in another line to get a demo for that cool new game, then you wait in ANOTHER line to get that limited swag you wanted, etc, etc. The RDI 8 shipment is currently in the middle of its "waiting in lines" quest.
Sorry we don't have better news, but thisIS progress, and we believe that our January deadline is still safe.
